Privacy Policy

Who we are

AestheticaGuide is operated by a team of clinicians based in England. We can be contacted at hello@aestheticaguide.co.uk.

This privacy policy explains how we collect, use, and protect personal data when you use AestheticaGuide.

What data we collect

We may collect the following types of personal data:

• Contact information — name and email address when you submit an enquiry, clinic listing request, or contact form
• Usage data — pages visited, time on site, and browser type collected via analytics tools
• Clinic enquiry data — when you submit an enquiry to a listed clinic, we collect the information you provide in order to pass it to that clinic
• Cookies — see our cookie policy below

How we use your data

• To respond to enquiries and contact form submissions
• To process and publish clinic listing requests
• To pass patient enquiries to the relevant listed clinic
• To improve the platform using anonymised analytics data
• To send relevant communications where you have provided consent

Legal basis for processing

We process personal data on the following legal bases under UK GDPR:

• Legitimate interests — operating and improving the platform
• Consent — where you have explicitly provided consent (e.g. marketing communications)
• Contract performance — processing clinic listing agreements

Data sharing

We do not sell personal data to third parties. Patient enquiry data submitted through clinic profile pages is shared only with the specific clinic the enquiry is addressed to.

We may use third-party tools including analytics providers, email platforms, and form processors. These providers are bound by their own data protection agreements.

Data retention

We retain personal data only for as long as necessary for the purpose it was collected. Enquiry data is retained for 12 months. Analytics data is retained in anonymised form. You may request deletion of your data at any time.

Your rights

Under UK GDPR you have the right to access, correct, delete, or restrict processing of your personal data. You also have the right to data portability and to withdraw consent at any time.

To exercise any of these rights, contact us at hello@aestheticaguide.co.uk.

Cookies

We use essential cookies necessary for the site to function, and analytics cookies to understand how the site is used. You can disable non-essential cookies in your browser settings.

Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page indicates when it was last revised.

Contact

For any privacy-related questions: hello@aestheticaguide.co.uk